Step 1: Define

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both your role & the improvement area

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Success of the automation project depends on how the process is being scoped and positioned in the automation potential matrix.
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Automation Potential

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Step 2: Measure

The Problem severity & opportunity scale

Digital Strategy

*Process lead time compared to committed timeliness service level agreement

Your IT and operation strategies define where your automation investment shall be placed first

1) A leader i...

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*Manpower compared to the budget headcount
*Process capacity compared to the customer demand rate
*Process deliverable compared to the quality requirement

We surveyed directors, CIO and COO from a mixed industries on their automation priority and the major reasons adopting RPA to their organization processes.

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KY & Company Analysis

 
 

Step 3: Deep Dive

Assess your benefit and suitability

Process that is labor intensive

Process support high-risk, control, regulatory & compliance related requirements which would be enhanced through automation

Process is error prone

(Accuracy < 99.999996% or 3.4 defects per million opportunities)

Process tied to a tight working time window

(On Time performance < 98%)

Automation of the process that would drive growth in business volume, price, market share

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Process Improvement & System Enhancement

Process standardization and streamlining are normally taken place during the requirement phase. We have seen two usual cases, which normally found within corporate during automation decision processes...

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business rules are static and not subject to foreseeable dramatic change in coming years

Business rules can be scalable to other processes

(50% of the business rules are common among all the customers for the process)

 

Process has logical business rules that can be uniformly executed, regardless of whom to perform

Process has a reasonable variation (Less than 15% of the process activities/ FTE spent are exception)

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Working with Unstructured Data

Based on unstructured data to automate process will impede the RPA implementation & early stage operation efficiency. Intelligent process automation is lately introduced to tackle the problem. 
 
Use cases include b...

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Process is stable and not subject to changes in system, process in coming year and >30% dramatic decrease in business volume compared with the past year

Process is controlled in single location rather than multiple locations

Input data is very structured, standardized, reliable & retrieved from internal system

Process involve working on >=2 internal operating systems, which require manual intervention

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Click & Assess

Please select all the drop down list for step 3

 

Step 4: Result

Evaluate the automation potential score

Organization Benefit

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Suitability

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ORGANIZATION BENEFIT

0-3:

Automating this process may not have a impactful effect in short term

4-6:

Most likely fall into a quick win quadrant, benefit is in medium scale, but shall rethink with the end to end process and long term development mindset to unlock more value

7-10:

Happy problem how we can capture this sizeable benefit sustainably and realize with speed.

SUITABILITY

0-3:

Suitability low end means highly complicated or non-standardized process; such process may need to go through re-engineering phase; process owners may need to rethink their value drivers in the process

4-6:

Medium suitability normally come with some system enhancement on the proprietary system; perfection and dependency further drag down the speed to market; Automation CoE in place to steer the to-be process to the right direction.

7-10:

Automation with ease; shall pay attention to the ability of configuration from the RPA vendors and promote scalable design for further maintainence

Let's us perform a deep dive for you.

You will unlock more value through our process workshop