Experience Personalized

Undifferentiated to Unique Brand

Passive to Proactive Servicing

Map Synthesize

Customer Journey

Our UX design team has created a differentiated experience for the corporates' customers

For instance, a high-Level hotel guest journey from booking to checkout.

Hotel Guest Customer journey (Dark versi

Prototype & Test

User Centric Design

Our design is a combination of user-centricity & agility. The rapid prototyping process can be as short as 1 day to 1 week to enable usability testing & continuous customer feedback

Prototype Designer

Adopt & execute

experience transform program

Hybrid client process: The solution that empowers customer service team by providing real-time customer insight, next best actions.

Self-service client processes: A highly curated and personalized experience on the customer platform.

Fitness App
Contact

Sino Industrial Plaza,

9 Kai Cheung Rd,​​ Kwoloon Bay

Hong Kong

Tel:  +852 2151 1398

Fax: +852 2151 0696

info@kyand.co

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